The art of communication streamlines as a
life-supporting form, as it conveys a vital role in our daily lives. We engage in countless interactions between
ourselves, our work colleagues and clients, our significant other and our
children, our friends, future relationships and so forth. These interactions occur where we live, work,
relax and socialize; they are a part of our lives, present in all that we
do.
Communication skills are therefore captious for
strengthening healthy, robust relationships; especially when one appreciates
the growing demise of relational breakdown caused by lack of ‘proper’
communication. One of the true arts of
communication comes into play when navigating healthy communication skills
through arguments, which at times can be quite daunting, perhaps even a
destructive force to reckon with. It is
notable that the closer we are to someone, the more susceptible we are at lashing
out or being lashed upon. It is not
always what we say rather, how we say it, that most often hurts another person.
The finite of communication is a vigorous and
sometimes complex process; it is important to note that speaking consists of a
small percentage, up to about 20%. The
other 80% combines one’s facial expressions, body language, tone of voice and
so forth. The mastery of eliciting the
art of communication, drawing out one’s thought one’s idea, and in turn,
effectively conveying the message from inside your mind to the mind of another
person(s) is complex even challenging at times.
Effective communication must be a two-way process. It must also incorporate ‘active’ listening
skills.
Take a moment to peruse the following points outlining
the dynamics of interpersonal communication.
1.
FACTS.
Be conscious that the communication you’re having with someone is based
on the same facts. It is equally as important
to distinguish the facts from thoughts and/or feelings.
2.
INTERPRETATIONS/THOUGHTS/PERCEPTIONS. We all interpret facts differently from one
another. Often the differences may rest
in one’s belief system, cultural background, core values, personality, as well
as life experience.
3.
FEELINGS. The way we feel at the time, our current
mood/state of mind, our perception of self-worth, and so on sub-consciously
affects our decisions and thoughts immeasurably.
4.
INTENTIONS/NEEDS/WANTS. We often judge ourselves on our
intentions. Henceforth, we seek comfort,
clarification, affirmation, even hidden agendas…bottom line; we all need to
interact with others.
5.
ACTIONS. Attention to word selection (asks, is the
intent to create harm?); the tone of your voice, awareness in non-verbal speech
creates body language. Here the importance
rests upon one’s posture, eye contact, facial expressions, and so on. The fashion in which the message is delivered
is equally as important as the message itself.
Everything becomes inter-twined.
6.
SELF.
The communication hub-center, which includes the issue, topic or
conflict at hand, has been ‘filtered’ by the facts, interpretations, thoughts,
feelings, intentions, and choices of behavior/actions. Try not to succumb to personalizing facts.
Much Love and Respect,
Xandra
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